Making the Leap: From Texting to Talking is a practical career guide for business professionals penned by Nancy J. Lewis and Gavin J. Lane.
“I am convinced that as you read this book, you will appreciate the wisdom that will serve as a guide for better relationships in all areas of your life,” shares Lewis. “Leveraging the power of different communication tools is key to building strong relationships. Texting is great, but talking is still essential.”
Lewis is the president of Progressive Techniques Inc. with 25 years of training experience. She is constantly sought after to speak on the topic including generational diversity, leadership, customer service and professional development.
Read what Lewis has to say about millennials, Generations X and Y and baby boomers.
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